We promise to never disclose any of your personal information. We don't like spam either!

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited too, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initializing a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text message frequency may vary. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply. In addition, the Website uses cookies to help keep track of items you put in your shopping cart and to tell us if you have visited the Website in the past. This allows visitors to the online store to maintain shopping carts between visits. You can refuse cookies by turning them off in your browser.
California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. 


This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.


If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Returns & FAQs

Easily return your items for a refund or exchange in just a couple of minutes! Click the button to begin.

Full Refunds & Exchanges!

Request within 14 Days of Delivery

Get a Pre-Paid Label to Drop Off at the Post Office!

Select Redo at Checkout for Free Return Shipping
Full Refunds & Exchanges!

How Returns Work

All returns must be unworn and unwashed, and must be requested within 14 days of delivery. Please include your original sales receipt and all order information so we can process your return promptly and correctly.

We offer pre-paid shipping labels to conveniently drop at your post office. By selecting Redo at checkout, your return label will be free. If it is not selected, the cost of the label will be deducted from your return amount.

Policy Specifics

Sale Items: All purchases marked "sale" are final sale. No exceptions will be made. This includes items purchased during a flash sale.

Shoes: All shoes must be returned in their original shoebox and placed inside an additional protective shipping box. Please do not put postage stickers directly on the original shoebox.

Swim: All swimwear must have the sanitary strip still in place, or the item will not be eligible for return.

Returns Shipping: Shipping costs are non-refundable. If you receive a return shipping label, $7.95 will be deducted from your return. We are not responsible for any returned items that are lost in transit. Please keep your tracking information. In-person returns will not be accepted.

Damaged Items: All damaged items must be reported within 5 days of receiving the item to be eligible for a replacement or resolution.Each resolution is on a per case basis. You may be eligible for a percentage of a refund or full refund depending on the severity of damage and wearability. If the item was washed and shrunk, we are not responsible.

Orders Placed on Instagram or Facebook: Orders placed via the new Instagram + Facebook Checkout feature are eligible for a refund up to 30 days after being placed.

All other return policies as seen above apply. Items returned that do not adhere to our policies will be returned to sender and no credit will be issued. 

FAQs

What is the return window?

Within 14 days of receiving your order that you want to return, you must submit a return request. Once approved, quickly send it back to receive your refund/exchange.

How long does it take for my return to process?

When you request, it will take 1-5 days for approval. Once we receive your return, allow up to 14 days for it to be fully processed.

Can I get a refund for an order I paid with store credit?

No, you can only exchange or be re-issued store credit.

What counts as a damaged item?

An item with major defects that make it unwearable, like being drastically damaged or stained. The following do not count as damage: a loose string, wrinkles, shrinking after washing.

I'm trying to use a gift card on the app, but it's not working.

Gift cards don't work on the app, unfortunately. Please check out here on the website.